Starter + Scale
You can reach out to us any time with any questions, issues, concerns, or product ideas & feedback via email at support@goldsky.com For Starter users, we do not provide any response time estimates. For Scale users, we target a response time of 24-48 hours on a best-effort basis.Enterprise
If you are an Enterprise user, you have additional options for getting help:- Directly to your named Customer Success Manager via email
- Via your dedicated Slack support channel
- Via our Telegram support bot