Check your spam folder
Occasionally, your provider may filter new sender emails. Check your spam or junk folder and mark it as Not spam if found.Check if you’re using a shared inbox
If you’re trying to sign up or log in using a shared inbox (such asengineering@company.com), your organization’s settings may prevent external automated messages from being delivered. Try using your individual work email address instead.
Sign in with GitHub or Google
For the easiest and fastest experience, use GitHub or Google sign-in. Both options skip the email step entirely and sign you in instantly.Allowlist Goldsky’s domain
If you prefer to use email authentication, ask your IT or workspace administrator to allowlist our authentication domain to make sure messages arrive in your inbox.For Google Workspace users
If your organization uses Google Workspace:- Follow Google’s instructions on adding custom filters
- Select the option to Bypass spam filters and hide warnings for messages from senders or domains in selected lists
- Add
auth.goldsky.comto your approved senders list
For other email providers
Refer to your provider’s documentation on allowlisting or approved senders, and addauth.goldsky.com as a trusted domain.